Based on our direct agency and staff extension experiences from running Express Lanes roadway operations to conducting financial reconciliation and audits, we understand the real-time operational needs of our clients.

Oversight:

• Electronic Toll Collection systems
• Customer Service Centers
• Roadway maintenance contracts
   

Conducting Operations:

• Roadway maintenance and asset management
• Express Lanes roadway operations
• Financial reconciliation and audit support

Special Studies:

• Operational efficiency studies
• Traffic analyses
• Before and after implementation studies
• Peer exchanges and lessons learned